国际贸易质量索赔的英文对话

A:

Look,

this

is

your

product!

Easy

to

break

and

easy

to

burst!

B:

Oh,

that's

not

true.

It

was

broken

because

of

the

improper

usage.

A:

Improper

Look!

This

is

your

instruction

and

we

just

follow

what

it

says.

And

according

to

the

ISO

international

standard,

this

should

be

classfied

as

the

unqualified

product!

We

will

return

this

batch

and

you

should

return

our

money.

B:

Oh,

that's

not

the

case!

Our

product

process

is

always

strictly

follow

the

ISO

standard

and

we

get

the

certification.

Maybe

this

one

did

have

problem

but

it

doesn't

mean

that

this

batch

are

all

unquallified.

A:

Please

don't

forget

our

contract!!

You

have

promised

that

your

company

were

willing

to

compensate

all

cost

for

the

unqualified

products.

B:

Yes,

that's

true.

We

will

certainly

pay

the

unqualified

ones

but

not

all

products

we

have

sent

to

you.

If

you

have

the

further

certification

and

tests

result

for

all

the

unqualified

products,

we

will

pay

for

it.